admin@TheCatalog.com •About
US About Us (back to Top) Welcome
To TheCatalog.com, worldwide retailers
of NOW® Foods Products. TheCatalog.com
is a division of Health Genesis Corporation. We are located in Bay Harbor Islands,
Florida, USA, and since 1997 we have selected the most qualified chemists, doctors
and bio-engineers to bring world class quality and purity into each nutritional
supplement we promote. Our Mission is to favorably contribute to nutrition and
health through development, production and marketing of natural products with
the utmost in quality. We offer the highest quality products at the lowest possible
prices. TheCatalog.com is not owned or managed in any way by NOW Foods, Bloomingdale,
IL. NOW® Foods has been serving health-conscious consumers with quality products and affordable prices since 1968. At NOW® Foods, their high standard and attention to detail significantly contribute to their manufacturing and distribution operations. Beginning with the purchase of raw materials, NOW® assures product quality by dealing only with experienced reputable vendors, many of whom are GMP, organic and/or ISO 2000 certified. Over
time, NOW® has formed lasting relationships
with many of these suppliers based on their ability to consistently supply them
with superior products of uncompromised quality. All of their vendors are required
to provide detailed specification sheets and lot specific certificates of analysis.
In considering a new vendor's product, their standards are very strict and involve
ten different departments in making quality determinations about the new materials.
As a result, whatever NOW® Foods' product you
purchase, you can be assured it began with only the highest quality raw materials
- without exception. More
on Now Foods:
TheCatalog.com
distributes NOW® products with one
aim in mind: Your complete satisfaction. If you are unhappy with your purchase
through TheCatalog.com, for any reason, return
it to us within 30 days for a complete refund or exchange. Mail returns
to: SECURITY AND PRIVACY (back to Top) TheCatalog.com
is hosted by Yahoo Stores. As a member
of the Yahoo network, we guarantee that your purchase are encrypted for your
security. There are several ways to find products: • Clicking on a CATEGORY (i.e. Vitamins) from the left of the any page provides a list of products contained in that category. You will also find our complete list of categories at the bottom of our HOME page. • Type a keyword in the search box and click on "search". You can also type in a nutrient, an herb, or he name of a product to find a specific product. This will bring up a list of product names that contain the keyword. Scan through the list of products and click on the one of interest. • Click on 'Index A-Z' on the left column, or at the top of our HOME page, to bring up a list of all items in the website. Click on the item of interest. Adding to your shopping cart You can add items to your shopping cart by clicking the 'Order' button. Check the content(s) of your cart at any time by clicking the 'Show Basquet' button on the left column, or on the 'View Cart' icon on the top right-hand corner of our HOME page.
Phone
orders will be accepted Monday through Friday, 9 am - 6 pm EST at 877-342-5217
(Toll Free). Outside the U.S., dial (305) 861-0898. Fax orders
will be accepted 24 hours per day at (425) 871-4196. Click
here to print a Fax/Mail order form. Print
a Fax/Mail order form and send to: TheCatalog.com
All major
credit cards will be accepted for online, fax, or mail orders. We accept Visa,
Mastercard, Discover, and American Express. Mail Orders may also be paid by
check or money order. Orders will not be shipped until check clears. FREE SHIPPING POLICY: TheCatalog.com offers free shipping for orders worth over $49.00 within the 48 contiguous states of United States of America, via First Class, United States Priority Mail, United States Parcel Post, United Parcel Service (UPS), or FedEx. The following conditions and exceptions apply:
ORDERS
INSIDE THE US: All
orders under $49.00 (or those weighing over 10 lbs) will be charged a minimum
of $5.29, and in increments based on weight and destination.
Shipping charges are F.O.B. North Miami, FL, U.S.A. Orders will be sent by USPS
(US Postal Service), UPS, or comparable service. Payment for shipping is added
at the time of placing the order and you will be able to see it before completing
the order (except if you choose FREE SHIPPING, shipping charges will be charged
and will later appear on your invoice if your order does not qualify for free
shipping. If this is the case, the computer will show $0.00 for shipping charges
but actual shipping charges will show on your last invoice). Please email
us if you want to know the exact shipping charges for your order if it goes
over 10 lbs). A minimum of US$15.75-US$18.50 will be collected for overnight delivery. Note that additional shipping charges may apply when using UPS Next Day Air and UPS Saturday Delivery. ALL items weighing 2 LBS or more will be charged shipping costs based on actual weight and destination. All international orders are subject to additional shipping charges. WHEN SHIPPING OUTSIDE THE U.S., all orders are insured because, without it, we cannot guarantee delivery or cover damages, if any. All packages are sent via either USPS , UPS, or DHL (unless otherwise instructed by customer). Orders delivered outside the continental United States will be charged actual US Portal Service Express shipping and handling costs. Click here to check USPS Global Express Mail shipping costs to your country; charges are based on the weight and destination. All packages are sent as non-prescription nutritional supplements for private use only. So far, all orders have been accepted in ALL continents. All orders are usually shipped within 24-72 hours. We do not accept COD orders IMPORTANT NOTE: For questions on large orders, orders outside the United States, or for special shipping instructions, please contact us. RETURN
POLICY •
All merchandise must be insured properly by the customer. Refunds will
be issued only upon receipt of the returned products. •
ABSOLUTELY no returns after 30 days from the date of receipt of merchandise. AUTO
SHIP
(back
to Top) If items
are unavailable for shipment, your order containing the in stock products will
be shipped immediately and the remaining backorder will be shipped when it becomes
available, within a reasonable time limit, without additional shipping charges,
unless cancelled by you. Questions about using the web site, product availability, or shipping charges, should be sent to: admin@TheCatalog.com.
Unless otherwise indicated, the statements contained on the TheCatalog.com website have not been evaluated by the Food and Drug Administration. Information contained on the TheCatalog.com website is intended for the sole use of individuals using the website. It is not meant as a substitute for or alternative to information from health care practitioners. Please be informed that we are not qualified nor do we attempt to diagnose, treat, cure, or prevent any disease. If you are taking any medication or are under treatment for any disease, please consult your health care professional about potential interactions or other possible complications before taking any of these products. If you are pregnant or lactating, please consult with your health care professional before taking any medication or dietary supplements. TheCatalog.com does not represent or warrant that the information available through this site is accurate , complete, or current. Prices and availability are subject to change without notice.
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